Special DVB-T2 Digital TV Box Tuners for AiRoad Car DVD
NOTE: the item do not sell separately, sell with our Car DVD only. thank you. FAQ Q1: Does this unit fit for my car? A1: Usually we list out a photo for our unit with the suitable dashboard, please check if it is same as yours, or we list out the dimensions of the frame, please measure the size is close or same as yours. If you still not sure about it, please contact us to ask for help. Q2: Will it comes with instruction sheet of installation? A2: All of our car dvds comes with the operation manual only, no installation manual. but for most of our special car dvd, just Plug and Play, easy to install, and there is wiring diagram on top plate of our device for instruction. for more, you may learn how to install the car dvd with some useful forums online. Q3: What is the Warranty for the Products? A3: For Car DVD,we provide 1 years warranty. Q4: is the product Original or Refurbished? A4: AiRoad promise here, all the products we sell are ORIGINAL. Q5: Does this unit works stably during driving? A5: AiRoad have years experence in Car DVD GPS industry, all the production and quanlity control procedures are strictly committed according to international testing standard of Car Electronics as well as CE FCC RoHs ect. Like High & Low temperature testing, Vibration testing… Q6: Do I have to pay taxes? A6: We only charge the item cost plus shipping freight. The taxes will be charge by customs in destination country which is unexpected. Please check the import policy and taxes at your side, if any, buyer have to afford it. but we can declare invocie value according to your request. Q7: What can I do if I receive a broken or a defective item? A7: Each item will be 100% checked and well packed before shipment, but still can’t 100% promised that the unit arrives in good conditions as shipping on the way is out of our control. If things happened, please contact us immediately, in case package have to be sent back, I’m afraid we both should bear one-way shipping. Q8: How long does it takes to delivery the package? A8: for stock order , delivery time will be 1-2days (paper preparing time), for un-stock order, usually 5-7 days for order preparing. for shipping time, different courier has different performances. generally, dhl is about 5-7days, Fedex is about 8-9 days, EMS will be longer about 15-30days. all is only for reference, not exact. All we can do for you is to make delivery promptly. any problem with the shipping, we will deal with it for you together. Q9: Why I can’t order it and can’t check the shipping cost to my country? A9: We didn’t list out the shipping cost to all countries, if your country was not listed, please contact our sales to ask for help. Q10: How do i buy the optional parts mentioned in the product’s description? A10: First of all, please place the order, but not to pay, then you will get a order number from Aliexpress, then please contact us to revise the order value amount to make it include the related optional parts, then we will revise the amount according to your request, after price revised, you will get a notice from Aliexpress, then you Log in the order center again, and make the payment after checking. Shipping Note 1. Usually process orders in the next 24 hours after paid, it is better you’ll check emails during this time if we have other information needed from you. 2. We can’t deliver to P.O Box & can’t deliver without receiver’s phone No. 3. Please make sure the shipping address is same as filled in aliexpress order. 4. Brazil customers please tell your tax no. (CNPJ NO. or CPF NO.) if choose DHL or FedEx. 5. Russia customers please give the receiver’s FULL NAME. 6. Germany & Europe customers, please provide the EORI no. if choose “FedEx” Shipping. 7. Remote area fee excluded, for addresses listed in the Remote areas on DHL/Fedex website, will be charged an extra US$35. Import Tax We are NOT liable for ANY import tax, custom fee or customs delay. If the parcel is return back to us due to the buyer’s refusal to pay the above fees, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost. Buyer can not cancel the order or request refund based on the above reason. We will try our best to help our buyers to minimize the risk of paying the taxes. As our experience, 90% can reach to the buyer without paying any taxes, such as stating the item as sample or gift, but you still find the price is lower than standard even you are chosen to pay the customs! Return and Refund All items are brand new straight from the factory. In case you receive a faulty item, please contact us within 3 days after sign on the receipt. We will refund or replace it. Return within 7 days after receipt can be refund (exclude shipping freight) Return within 20 days after receipt can be replaced. Return within 1 year from the purchase date can be repaired. It is the customers’ responsibility to pay for return postage and ship the item back to us. We will send it back at our cost. All returns must be confirmed by our after service staff, we are not liable for any return package without prior notice. For non-defective returns, there will be administrative fee applied. Warranty ONE Year Factory Warranty (accessories not included). Warranty will be voided as of: (1) Damage caused by: Undue wear & tear, dirt, misused, improper installation or operation, neglect, accident. (2) Any damages caused by improper packaging when buyers return the item to us. (3) If the item was disassembled or repaired by unauthorized person. Feedback Customer’s satisfactory is our ultimate goal. If you are satisfied with our products and service, please leave us 5 stars feedback. If you have problem or question please contact us before open a dispute or leaving any type of feedback. All messages or emails will be answered within one business day. If you do not receive our reply, please kindly re-send your email or complaint to our manager.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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